Data Deletion
Data Deletion Instructions
Data Deletion Instructions
Eminent Software Solutions Private Limited
Last Updated: 8 October 2026
1. Overview
Eminent Software Solutions Private Limited respects the privacy of individuals who use our website, customer support services, ERPNext Helpdesk, and WhatsApp Business support.
Individuals may request the deletion of their personal information in accordance with applicable data protection laws.
2. How to Request Data Deletion
To request deletion of your personal information:
- Visit https://essonline.in
- Open the Contact Us option.
- Submit a request with the subject Personal Data Deletion Request.
- Provide your name and the phone number associated with your support interactions, along with enough information to help us locate the relevant records.
- Specify whether your request concerns WhatsApp conversations, customer support tickets, or other personal information.
Please do not include passwords, verification codes, or sensitive personal documents in your initial request.
3. Information That May Be Deleted
Depending on the request and applicable requirements, the information may include:
- Personal contact information
- WhatsApp phone numbers and support messages
- Customer support ticket information
- Communication history and related records
- Other personal information associated with support services
4. Request Verification
We may request additional information to verify that the person submitting the request is authorized to request deletion.
This helps protect personal information against unauthorized deletion.
5. Processing Data Deletion Requests
After receiving a request, we will review the information involved, determine which records can be deleted, and process the request in accordance with applicable law.
Certain records may need to be retained for legal, contractual, security, or legitimate business purposes.
Where deletion cannot be completed, we will explain the applicable reason when appropriate.
6. Third-Party Services
Some information may also be processed by third-party service providers, including WhatsApp and Meta.
Requests concerning information independently held by those providers may need to be submitted directly through their respective privacy processes.
7. Contact Information
Eminent Software Solutions Private Limited
Website: https://essonline.in
To submit a personal data deletion request, use the Contact Us option on our website.
For more information about our data practices, please review our Privacy Policy: